Request a return or exchange

Return/exchange requests are accepted only within 2 days of delivery. If the return window is over, the request cannot be submitted online.

Order number

Phone number

Order

Select item(s) and quantity

Request type

Reason

Customer remark

Mandatory photo / video proof

Unboxing video is mandatory for every return or exchange. A request without the unboxing video and at least one product photo cannot be submitted.

1. Unboxing video *

Mandatory. Upload one MP4, MOV or WEBM video showing the package being opened and the issue.

2. Product photo *

Mandatory. Upload at least one clear product/package photo. You may upload up to 4 photos.

Maximum 5 files total (1 unboxing video + up to 4 photos), maximum 50 MB total.

Request submitted

Your return/exchange request has been sent to FishingLure staff for review.

Keep this request ID for reference. Staff will review the mandatory unboxing video, product photo and request details before arranging courier pickup.